Error code 5b00 is a common issue that frequently occurs on Canon printers. The first thing you will notice when you turn it on and try to print a document, the first thing you see is that the printer boots up normally.
But, it is no longer possible to print or scan a document. The lamp will start flashing green and orange a few times, but be sure this blog will help you.
Here we have mentioned three possible solutions for you to solve it correctly. We’ve provided some best potential solutions to the issue in the below section. Just ensure to follow them carefully to avoid causing any further problems.
1. Reset the waste ink counter
Here are the complete guidelines on fixing the Canon error code 5b00 property.
- The first step is to unplug your Canon printer’s power and USB cables.
- Next, open the cartridge door and click on the Power button.
- Then continue to hold the Power button while plugging the power cord into the wall socket.
- After that, click on and hold the Power button until your Canon printer starts resetting itself.
- Once every light is on, you can leave them on.
- Wait for the green power light to go off.
- Now, quickly click on and release the Power button twice.
- The green light has to blink for seconds and then stabilize.
- Always feel free to close the cartridge door and try printing again.
Ink spills usually cause error code 5b00 on your Canon printer in Windows 10. This uses a full ink absorber or complete waste ink counter, so reset the ink absorber.
You can even apply this quick fix to clear several error codes when turning on your Canon printer.
Also, if you cannot remove your Canon printer in Windows 10, you can look at our complete guide and quickly fix it.
2. Clean the waste ink pad manually
- The first step is you have to open the ink cartridge compartment. Relying on the Canon printer device model you use, this case may be on the front or back of the Canon printer machine.
- Then, wait for the ink cartridge to move all the way through.
- Next, disconnect the printer’s power cord.
- After that, a row of white rollers is on the back of the cartridge. Look for a small square near the roller that will look like a foam pad.
- You will need to disassemble the waste ink absorber by gently pulling it on its rubber frame.
- Then, clean it correctly with the help of a paper towel. Try to collect all the ink waste on pieces of paper towels.
- Take them all cartridges back in their place.
- Reinstall the frame in your Canon printer.
- Now, you can click on and hold the Power button and reconnect the power cord.
- When your Canon printer turns on, release the button.
- Now, wait for 5 seconds and tap on the Power button again. This resets your Canon printer’s internal memory and overrides the 5b00 error code.
When these useless ink pads become saturated, your Canon printer will notify you with an error code message similar to yours. Don’t worry, as manual cleaning often will work like magic. If your problem continues, you can follow the above steps to fix it.
Also, you can use a bucket of soapy water. Be careful to soak the waste ink absorber long enough to loosen the ink before reattaching the foam pad and setting the waste ink.
3. Other possible solution
If the print head is not clean, it can often cause this error. Check your print head correctly and ensure it is clean as well.
Also, check the ink level of the machine system. If the ink level is low, you have no other option but to fill it up to the total capacity.
Continue the troubleshooting process by resetting your Canon printer to factory settings.
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