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How Does Domain Transfer Work?
Transfer Steps Explained
Is a domain transfer required to make my website work?
Preparing For Transfer
How Do I Unlock a Domain for Transfer?

How Does Domain Transfer Work?

When a domain is first registered, certain information such as name, contact email etc is associated with it. This information is used during the transfer process to send a transfer request email to the current owner of the domain. For this reason, it's critical that the owner have access to the email address associated with the domain before it can be transferred.
 
  1. Before we can order a domain transfer.
    • Verify that the domain is not locked so that it can be transferred. If the domain is locked, you or the owner must unlock it first. Contact your current registrar if you're not sure how to do this.
    • Perform a WhoIs Lookup to see the current administrative contact email and the transfer lock status of the domain. If the lock status is anything except Active or OK then the domain is considered to be locked. It must NOT be locked!
    • Make sure you or the person who will approve the transfer has access to the administrative contact email associated with the domain. The admin contact email should show when you perform a WhoIs Lookup.
    • If your domain name has private registration, a service that hides your personal information from the public, you must contact your current registrar to cancel the private registration.
    • If the domain was last registered or transferred within the last 60 days then it cannot be transferred.
  2. When you've made sure that the domain is unlocked and you have access to the E-Mail address associated with the current administrative contact of the domain.
    • If you're not registered with GotArtwork.com, then sign up for an Artist or Gallery account here.
    • Go to your Manage Account page and make sure that both Phone and Address / Location info is complete.
    • Upgrade your account to our Gold plan (Only Gold plan members can have a domain name associated with their account)
    • Visit the domain transfer page to get started. 
  3. Notes:
    • Once you submit your domain transfer, it can take 5 to 7 business days to complete the domain transfer.

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Transfer Steps Explained

We'll assume that the following requirements are met:
  • The domain was not registered or transferred within the last 60 days
  • The domain is not locked.
  • The domain does not have private registration.
  • You have access to the administrative contact email of the domain
  • Note: You can perform a WhoIs Lookup to check the current admin contact email, lock status or private registration.
  • You've signed up for an Artist or Gallery Account.
  • You've saved your First Name, Last Name, Address & Phone info in the Manage Account page.
  • You've upgraded to our Gold plan here.

Domain Transfer Steps
  1. If you're not already there, visit the domain transfer page.
  2. Enter the domain name and click next.
  3. We'll verify that the domain is not locked, does not have private registration and that the domain is eligible for transfer.
  4. We'll send an email verification code to the current administrative contact of the domain.
  5. You'll need to verify the email address by entering the email verification code from the previous step.
  6. You click the Order Transfer button and check the administrative contact email for the domain authorization (EPP) code. You can obtain this code in advance from your current registrar.
  7. Once you have the authorization code, you enter the code and click [Authorize Transfer].
  8. If you supplied a valid authorization code, It'll take 5 to 7 business days to complete the domain transfer.

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Is a domain transfer required to make my website work?

No, it's not required. You can point your domain externally or transfer it to us.

With our gold plan you'll have two options.

  1. Transfer the domain to our holding account.
  2. Point an External  Domain (not as hard as it sounds).


1) Is another artist website managing your domain? We can help you transfer it.

  • Please see the Preparing For Transfer help first.
  • If you haven't done so already, then upgrade to our Gold plan,
  • Make sure we have your Address, First Name, Last Name and your Phone number in the Manage Account page.
  • See the Domain Transfer page to start your domain transfer.


2) Point an External Domain. If you registered the domain by yourself with a registrar such as godaddy.comeNom, or any of the other major domain registrars, then you can simply point it to our server IP address (74.208.209.156) by adding an A Record. This may sound complicated, but it's actually very easy.

To do this with goadaddy.com

  • Inside GoDaddy.com go to: > My Account Domains > Launch 
  • In the new page scroll down just a bit and click Launch under DNS manager.
  • You can now click Add Record
  • Select A(host) for the type and enter the IP address mentioned above for your domain and click save.
  • This will update the zone file and it may take 24 to 48 hours for the record to propagate through the internet.

If you have your domain with another registrar, please contact their help team for instructions. 

In the meantime, you must contact us so we can associate your external domain name with your Got Artwork account.
 


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Preparing For Transfer

Before you can authorize a domain name transfer from another registrar to us, you must prepare the domain name.
 
ICANN regulations prohibit transferring domain names that were registered or previously transferred in the last 60 days. For more information, click here.
 

To Prepare to Transfer Your Domain Name to Us

  1. Perform a WhoIs lookup and note the admin email and the lock status of the domain you wish to transfer.
  2. Ensure that the administrative contact (admin) for your domain name has a valid email address in the Whois database. Both registrars use this email address to send you important information about the transfer.
  3. Note: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
  4. Unlock your domain name at your current registrar. If the lock status says Active or OK then it's unlocked. Anything else means it's locked. Please contact your current registrar if you need help unlocking your domain.
  5. Get an authorization code (also known as an EPP code or transfer key) from your current registrar, if required. Some registrars display the authorization code in your account with them, while others email it to the admin email address upon request. While this is not required at this stage, it can expedite the process. Once you submit the domain transfer request, your current registrar should email the authorization code to the admin email listed in the whoIs record.
  6. If the extension (.com, .net ... etc) you want to transfer is not listed, you cannot transfer the domain name to us. 

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How Do I Unlock a Domain for Transfer?


If you registered your domain with another "Artist Website" provider, please contact your current website provider and let them know that you intend to transfer your domain.
Ask them to unlock the domain for transfer and to give you a Domain Transfer Authorization (EPP) code (you'll need this at the final step of your domain transfer).


If you've registered a domain by yourself with a major registrar.
Each registrar (e.g. GoDaddy, Enom, Register.com etc...) has it's own way of unlocking a domain.
Please see their respective help sections for instructions. Or you can simply contact them and ask for instructions.
Note: Some people may wish to maintain total control of their domain name and do not want to transfer it to this or that artist website. The good news is.....you can point your domain externally without having to transfer it to us (see Is a domain transfer required to make my website work?).

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